Privacy Policy

Last updated: 12 September 2026

PT Global Sahabat Otomasi (“GSO”, “we”, “us”) respects your privacy. This policy explains what information we collect through our website (gso.co.id), how we use it, and your rights regarding it.

1. Information We Collect

When you submit an inquiry through our contact or quote forms, we collect the details you provide — typically your name, company, phone number, email address, and your message. When you browse the site, we may also collect standard usage data (pages viewed, device and browser type) through analytics cookies.

2. How We Use Your Information

We use your information to respond to inquiries, prepare quotations and technical recommendations, provide after-sales support, and improve our website and services.

3. Legal Basis & Consent

We process your data based on your consent (given when you submit a form) and our legitimate interest in responding to business inquiries and operating our website.

4. Sharing of Information

We do not sell or rent your personal data. We may share limited information with trusted service providers who help us operate (e.g., hosting, analytics), and, where relevant to your inquiry, with our principals (such as HIKROBOT, Xinje, or Rokae) solely to fulfil your request. We may disclose information if required by law.

5. Cookies & Analytics

We use cookies and Google Analytics to understand how visitors use our site so we can improve it. You can disable cookies in your browser settings.

6. Data Retention

We retain inquiry data only as long as necessary to serve you and for reasonable business and legal purposes, after which it is deleted or anonymised.

7. Security

We apply reasonable technical and organisational measures to protect your information. However, no method of transmission over the internet is completely secure.

8. Your Rights

You may request access to, correction of, or deletion of your personal data, or withdraw your consent, by contacting us at the details below.

9. Contact Us

PT Global Sahabat Otomasi — Email: sales@gso.co.id · WhatsApp: +62 812 9454 760.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with a new “last updated” date.